Work/DONKIHOT
DONKIHOT

Digitalizing travel opportunities

Years
2018-2020
Region
Ukraine
Industry
Travel
Donkihot.net is the web platform of a Ukrainian travel agency. It offers tourism and booking services, including bus tours, travel packages, and ticket reservations.

The Challenge

At the time, no travel provider offered a fully online tour booking cycle — from browsing and selecting tours to booking and paying — without requiring customers to visit a physical office. To solve this, we designed a platform that completely digitizes the travel experience, allowing users to search, book, and pay for tours directly through the website or mobile apps.

One of the biggest challenges was consolidating multiple travel operator APIs into a single, unified tours database. Each operator used different data formats, availability rules, and booking logic. We developed advanced import and synchronization mechanisms to ensure consistent tour data, accurate availability, and smooth filtering for customers across all platforms.

To elevate the platform and offer more value, we implemented additional services such as travel insurance, 24/7 customer support, and real-time booking confirmations. This required integrating third-party tools, creating efficient workflows, and ensuring a seamless experience on both web and mobile applications.

Our Result

The project resulted in a fully unified travel booking ecosystem that brought together multiple tour operators and streamlined the entire customer journey. By consolidating all third-party data into a single tours database, customers could browse, filter, and book tours without encountering inconsistencies or missing information. This created a far more intuitive and reliable experience across the platform.

To increase visibility and attract new users, the platform underwent a complete SEO optimization process. With improved search performance, the website saw steady growth in organic traffic and a stronger brand presence in the competitive travel market. A scalable API was also developed to ensure real-time data delivery and synchronization between the website and mobile applications.

Additionally, we launched native mobile apps for both iOS and Android, extending the platform's reach and providing travelers with a seamless way to explore and book tours on the go. Alongside the technical work, we supported the platform with content creation, blogging, and strategic paid article placements to boost SEO and drive user acquisition.

Key Results

  • Unified Tours Database: Consolidated multiple travel operator APIs into one comprehensive system for seamless browsing and booking.

  • SEO-Optimized Platform: Improved organic visibility, increased website traffic, and strengthened brand recognition.

  • Robust API for Apps: Built a scalable API powering real-time availability, bookings, and smooth synchronization across all apps.

  • Mobile Apps + Marketing Support: Released fully functional iOS and Android apps and supported growth with content, blogging, and paid placements.

Logo Design
User Experience (UX) Design
User Interface (UI) Design
Web Development
Mobile Development
Backend Development
API Creation
When we started, all we had was an idea. Today, thanks to Depot39, we have a fully functional website, mobile apps, and a steady flow of leads and conversions. The results have been nothing short of amazing.
Julia Minko
Founder of DONKIHOT T.A.